Privacy

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on this Site, but we do so in ways that keep the information anonymous. This anonymous information is sometimes known as clickstream data. Tecolote or its analytic vendors may use this data to analyze trends and statistics to help us provide better customer service and a better user experience on this Site.

Also, when we collect personal data from you in connection with a transaction we may extract some information about that transaction in an anonymous format and combine it with other anonymous information such as clickstream data. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the order or request page.

We collect the anonymous information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is an element of data that a website can send to your browser, which may then be stored on your system. Some pages on this Site utilize cookies or other technologies to better serve you while you are here or when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of some sites may not function properly.

This Website is not intended for children under 13 years of age. No one under age 13 may provide any information to, or on, this Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. Tecolote is committed to comply with any applicable laws and requirements, such as the United States Children's Online Privacy Protection Act (COPPA).

We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organizational measures to help us keep your information secure, accurate, current, and complete.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender with details of the correction requested.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Web site and its contents to you
• To provide you with information, products or services that you request from us
• To fulfill any other purpose for which you provide it
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• To notify you about changes to our Web site or any products or services we offer or provide though it
• For Human Resources and recruiting purposes
• In any other way we may describe when you provide the information
• For any other purpose with your consent

Again, if you tell us that you do not want us to use your information as a basis for further contact with you, we will respect your wishes.

Technology will increasingly help you to have more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, Tecolote actively supports the development of privacy technologies to help achieve these goals, and to help create greater trust and confidence in the way personal information is handled. Products and services are available which can help give you privacy protection while navigating the Web.

This Site contains links to other websites. Tecolote is not responsible for the privacy practices or the content of such Web sites.

Questions regarding this statement should be directed to the Tecolote Webmaster (tecolote_webmaster@tecolote.com) for clarification or at:

Customer Information Privacy Practices
Tecolote Research, Inc.
420 S. Fairview Avenue, Suite 201
Goleta, CA 93117-3626